They answered the phone the first time…
They answered the phone the first time I called. I didn't have to jump through a ton of buttons to get a live person. She was easy to understand and repeated all my questions to make sure she understood what I was needing help with.
Reply from IONOS | ionos.com
Hi Jeanne,
Thank you for your kind words! We're thrilled to hear that you had a positive experience when reaching out to us. We always aim to provide efficient and clear customer service, and it's great to know that you found our phone support accessible and helpful.
Just to note, if you ever need any additional help, please don't hesitate to contact myself or my team directly at help@ionos.com. Also, you can use our Facebook Page, facebook.com/my.ionos, or X (Formally Twitter), @ionos_help_us.
Thanks,
Tara, IONOS