Hi Tina,

Thanks for taking the time to leave a review.

Ryanair are starting to ask customers booking with us to complete a verification process which must be filled out by the lead passenger on a booking. If the verification process is not completed then a booking could be blocked from Ryanair's side, and you may not be able to fly.

In order to now access your booking with Ryanair you'll need to click on the verification link they've emailed to you and follow all listed steps.

Please ensure that when accessing your Ryanair account you're using the flight reference number and allocated email address associated with your flight reservation - found on the Flight Summary Page of your booking confirmation documents. The documents were sent to you as a PDF email attachment once your booking was confirmed. Your personal email address will not be linked to this current flight reservation so please do not use it.

When asked if you would like to log in or sign up, please ensure you select the "Sign Up" option and enter your allocated email address. At this stage, you can create your own personal password for your flight reservation.There are two verification processes you can then chose from:

Express Verification - there is a small charge for instant verification using facial recognition
Standard Verification - can take up to 7 days to verify but will be free of charge

I do hope this helps, Tina.

Thanks,
With best wishes,

Molly