Online problem resolved by call centre
I tried amending a flexi booking to next March. The system tried to charge me £28 more than if I had made a new booking for that date.
The lady at Brittany Ferries was able to get the correct price for me and said that she would report the apparent problem.
September 29, 2023
Reply from Brittany Ferries
Dear John,
Thank you for taking the time to leave a review.
I am sorry that you encountered issues with our website but glad to see that my colleague Millie rectified the problem.
I can see that the issue has been logged to our website team already.
We are looking forward to welcoming you on-board soon next year! Hopefully the on-board experience will be better than the website one!
Kind regards,
Annie
Brittany Ferries