Lost Keyfob
When I collected my car, the staff member reversed it out of the bay and I drove off.
When I got home I realised the keyfob wasn't in the car, so I phoned up and the staff were adamant that they keyfob had been left in the centre console. I spent hours looking for it everywhere in the car.
After 2 hours of looking, I eventually found it outside under the windscreen wiper - where it could easily have been lost.
Needless to say, I will not be returning there in the future.
Reply from National Tyres and Autocare
Hello HJ,
Thanks for leaving a review.
We’re disappointed to hear about your recent experience with one of our Autocentres misplacing your keyfob, and we are committed to getting this resolved. We’re sorry we’ve not met the standards you’ve come to expect from us, and we’ll ensure we do better next time.
We ask that you update your review with your order number/booking reference or existing case reference number so we can reach out to you directly and get this resolved.
We hope to speak with you soon. Thanks - Ffion 🚲