Hello Dawn,
Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us.

As you’re posting on a review site, we are unable to view your GoCompare account however, we would love to discuss this with you in order to investigate this further so we can resolve your query.

If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great.
Many Thanks,
Leah