Hello Janine! We apologize for the confusion and lack of response. We strive to provide excellent support, and it seems like we fell short in this instance. Our team is investigating the pricing concern, and we'll ensure to reach out to you promptly to address the matter. Your satisfaction is our priority, and we'll work diligently to resolve this issue. If you need immediate assistance, please contact us directly at help@simple.life. Best, The Simple Team.