THD staff are ALWAYS polite and customer-focused. They make it their mission to make sure you are happy with your products. I have been ordering from them for over a year now and their customer service department came to the rescue when 2 of my orders, each placed a year apart, were screwed up. They made the necessary corrections and shipped my replacement orders extremely quickly. I can’t say enough about their CBD/THC gummies. They help me fall asleep and stay asleep throughout the night. Thank you Hemp Doctor staff!