I ordered a game from Zatu for a family members birthday. The game wasn't in stock everywhere so I had to get it on backorder, but Zatu still handled my order fine and I didn't have to worry about remembering to check when it came in-stock on other sites.

My only complaint is that the delivery estimate was wildly inaccurate at time of order (circa half-a-month-out), however this is not a big issue as the game was on backorder so it's not unreasonable for an unrealistic estimate.

Once the game did get back in stock, shipping was extremely quick. Overall, a great experience!