I got an email confirmation for an order I hadn't placed with them last week. I emailed them twice and left a voicemail once to find out what was going on & to cancel the order immediately, but got no reply to either of them.
Thankfully the order never appeared and I wasn't charged for it so they must have cancelled it, but I'm curious as to how they must have used my card details from a previous order I made with them - that's a major GDPR breach & fraudulent transaction issue right there.
I don't trust them enough as a business to use them again, especially since they couldn't be bothered to call me back on such a serious issue.