My order has been delivered to someone…
My order has been delivered to someone else so I am not very happy £100.00 and I paid for next day delivery £3.49
Tracker number says it was signed for by Cooper that is not me
It seems the person who took delivery then realised the parcel was not for them and returned it to the sorting office. Now apparently my neighbour has the parcel. Well done Royal Mail for screwing that delivery
Reply from The Fragrance Shop
Thank you for your recent review.
I am truly sorry to hear about the issues you have experienced with your order.
This is certainly not the level of service we would expect you to receive.
If there is anything else we can do for you please contact our customer services at customerservice@thefragranceshop.co.uk
I am again very sorry for the issues you experienced.
Kind Regards,
Tom @ TFS