Review of National Tyres and Autocare - Bangor


Rated 1 out of 5 stars

Car tyers

Took car for new tyers,,knowing paper work done and then when I took it there they lost paper work so had to do it again,,coloured man member of staff sitting on his phone,,then bloke with glasses behind counter had no idea what he was doing and then made a rolling
cigerate behind counter and went out while dry miserable looking man with gowtie beard and hoodie was walking around garage with cigerate in his mouth,,then young lad scottish accent was doing checks on car with other nice lad to be told don't do this car do this car that just come in???by hooded gowtie beard man,,eventually nice lad not one with Scottish accent had to put 4 wheels on car on his own and was told off by man with glasses as slow??while he was in reception sitting or out smoking and coloured man still hour later still sitting in reception on his phone while hooded gowtie man was coming out of garage in car with cigerate in mouth and on the phone,, 2 hours later coloured man came out and did my car,,I was so drained when I got home,,,

January 12, 2023
Unprompted review

Reply from National Tyres and Autocare

Hi there,

Thank you for getting in touch and leaving us a review, we really value all the feedback we get from customers as it all helps us be better at what we do.

We're really sorry to hear about the experience you had at our Bangor branch, we pride ourselves on excellent customer service, so it’s disappointing when we hear from customers who have been let down.

We have reached out further for some more information on this. If you could kindly respond with your contact information/ booking details, we can request a member of the team to contact you to discuss this further.

Kind regards, Ffion

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