I recently used Trustpilot to leave a review for a company and found the platform to be user-friendly and intuitive. The review process was straightforward and easy to complete, and I appreciated the ability to rate the company on a scale of one to five stars and provide detailed feedback about my experience. I also liked the fact that Trustpilot provides a space for companies to respond to reviews and engage with their customers.
That being said, I did have some minor issues with the site. For example, I found the search function to be a bit clunky and difficult to use, especially when searching for specific companies or products.
Overall, I think Trustpilot is a useful tool for both consumers and companies, and I appreciate the company's commitment to transparency and honesty. However, there is certainly room for improvement in terms of site functionality and review authenticity.