Review of Adoptarescuedog


Rated 1 out of 5 stars

DO NOT USE THIS DOG RESCUE!

I agree totally with everything the other reviewers have said. At the point of my initial enquiry there was some limited communication with the fosterer in Romania but once I paid the £450 adoption fee in September 2022 all communication stopped. I was originally told I would have my dog in 4-6 weeks but heard nothing. After many attempts I was told that he would arrive on 5th November, then 13th November, then the week before Christmas, then 5th January and then 12th January. It was at this point I couldn’t take the stress of waiting any longer and requested a refund. I heard nothing back from Kendra Pinder who runs the rescue so I approached PayPal for a refund which luckily I got - many others were refused if their payment went through as a donation. Ms Pinder no longer has a PayPal account. The constant delaying tactics also mean that people who paid through their banks went over the 120 day chargeback time limit and were also unable to get a refund. Communication from Ms Pinder generally consisted of reasons why she couldn’t leave a message at that point - often sending a long message with excuses during which time she could actually have sent a proper message with information about the dog transport. On occasion the messages could get quite abusive and many people were removed from the group WhatsApp for asking too many questions.
There are many other more reputable and efficient rescues out there but do plenty of due diligence - I thought I had but at that time all the reviews were 5* and, I now realise, probably suspect.
By the way, the group WhatsApp I was eventually included in consisted originally of about 30 people many of whom had been waiting for months and as of writing they still haven’t got their dogs.

February 10, 2023
Unprompted review
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