Hello,

We are sorry to hear of the experience that you are having with your bath robe.

If your bath robe has not been used or washed, then you will be able to return your order for free with Collect+, for a full refund.

We would recommend our Supreme Velour bath robe range for you, which is velour, softer and heavier:

https://www.christy.co.uk/bathroom/bathrobes/supreme-velour-robe

Supreme Velour may be more suitable for you.

We hope that this will help.

We sincerely apologise for your experience.

Kind regards,

Christy
info@christy.co.uk