They don't keep their word and try and take extra money from you
They tried to weasel in a £20 charge just because our flight was delayed even though their website clearly says they won't charge us for a delayed flight.
In the end we have to dispute this with the credit card company.
Be warned, if you go with them you will most likely pay a charge, even if immigration or baggage reclaim takes a bit longer.
January 20, 2023
Unprompted review
Reply from UK Airport Taxi
Thank you for your feedback. We are really sorry that you felt the service was not really up to the standard that we do provide normally. We take customers' feedback very seriously and will consider it to improve our service.