No help with G4
I bought the time for 1 year and I cannot load it to my G4. I have yet to speak to someone that can help me. They sent an email which is no help. I guess I will start all over again tomorrow to make sense of it! I wish I knew where to reach these helpful people, so far I’ve gotten the run around.
Reply from GlocalMe
Dear Customer,
Thank you for your feedback. We checked that the voucher code for the data plan was sent to your email box on 12/22, please check your spam/junk folder for more details.
We've also sent you an email to explain and tell you steps how to redeem the data plan, please let us know if you still have any issues? For any assistance, you are always welcome to contact us via live chat or email us at supportus@ucloudlink.com.
Best regards,
GlocalMe Customer Service Team