I bought an item 2 months ago using…
I bought an item 2 months ago using mobile pay. I got the item. but they started to withdrawn my money two montes in november and december, 2022 as subcription which I didnot. I wrote my report but they didnot rely me. so after 5 days I am writing this against this busness. not trustworthy. 100 percent cheater.
Reply from Luxplus.dk
Hi rajan bhattarai.
Thanks for your review.
We are sorry to hear that you were not aware of the membership when you shopped with us.
You are informed about the membership on the front page of luxplus.dk, under each product, in your shopping basket and in the general conditions and subscription conditions, which you yourself approve with each order. The membership is also stated on your order confirmation.
You can handle both at the membership price, where it costs DKK 89 per month, and at the normal price without membership. If you choose to handle at member price, you will create a membership. The membership can be canceled under "My membership" or by contacting our customer service at hej@luxplus.dk, they will be happy to help you cancel it.
Membership is not binding and can be canceled at any time.
Best Regards, Pernille, Luxplus.