Complete farce
Complete farce. Ordered an item for next day collection, then soon as we paid an email came through saying the item is out of stock and will arrive 1 week later, followed a few days later by another delay and another at this point it’s been 2 weeks and no sign of the item arriving.
To cancel there’s a complicated form and 7 days to wait for your money back. So they have wasted nearly a month of our time waiting.
Fair to say we won’t be using them again.
Reply from Currys
Hi Matt We’re so sorry to learn of the issues you have experienced with your online order, I totally appreciate the frustration caused here. So that we can look into this for you, may I ask that you email us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR05558 Please include your name, address (inc. postcode), contact information, 'CUR' order number and any other details you feel may help, so we can look into this as quickly as possible for you. Thanks - Rich