The customer service department was very kind and responsive every time I needed and I am overall very happy with the deliveries and the actual product. I had been struggling with acne in my back and chest for a couple of years (already as an adult, I did have full acne as a teenager). However, these capsules turned out to be very effective for me and my skin is now better than ever. This happened in the summer of last year, but I still take them in lower doses.