At the time of enquiring about a Cruise for 6No adults, Andy Ruiz of Destination2 couldn't be more helpful. He provided all information requested in a timely manner and just as important, a competitive quote. As a result of this service, I opted to go forward with Destination2 for the booking.

However, when the Booking Confirmation documents were received, I had a simple query, which was relayed back to Destination2 for clarification. However, despite sending several emails (1st email was on 22.09.22), Andy Ruiz nor anyone from Destination2 responded to the query, so much so, that I ended up calling the cruise operator directly on 14.10.22, who answered my query whilst on the phone.

Whilst Destination2 excelled during pre-sales, had they performed the same post-sales, they would have deserved 5-stars, but due to their poor/non-existing performance post-sale, I have rated them a generous 3-stars.

If post-sales service is just as important to you as the pre-sales service, then you may need to think twice about going forward with Destination2