was recommended them by a friend, server had a major issue, not letting server's install, while bringing in more stock (as this issue happened, the server stock went from 0GB ram available to 51GB within 3-5 days), then just found out since almost a month ago, the host was under new management, which they did not let us know until yesterday. The lack of transparency was awful, I bought my server for a project that needed done within 3 days, I couldn't even use the server due to the issue, wasting money. I will update this if I ever get my refund from their emergency fund, but I feel bad for the PayPal user's, who are being refused a refund. It says it in their emergency refund google forms sheet...