I was sick and had to cancel lessons for a day. A student for some reason reported to TakeLessons that I was severely ill and unable to teach. TakeLessons then removed a different student from my roster without consent from either me or my student and disabled my profile, all without contacting me. This is severely problematic and negligent. They claimed it was due to "technical issues." They added the student back, but would not remove their fees to make up for it, as I requested.