Review of Butternut Box


Rated 4 out of 5 stars

Great dog food

Great dog food - reliable deliveries. I would have given 5 stars, but th e'extras' have been left out of the deliveries several times (always rectified swiftly - but annoying).

September 27, 2022
Unprompted review

Reply from Butternut Box

Hi there,

Thank you for taking the time to give us this feedback.

I see you have mentioned you have had extras missing in your boxes, I am really sorry about this, this isn't what we expect to hear.

We would love the opportunity to look further into this for you to try and find a more permanent solution. If you could email us at bark@butternutbox.com one of the team members would be happy to help.

Thanks, Alicia, Customer Love.