Hi there,

Thank you for taking the time to give us this feedback.

I see you have mentioned you have had extras missing in your boxes, I am really sorry about this, this isn't what we expect to hear.

We would love the opportunity to look further into this for you to try and find a more permanent solution. If you could email us at bark@butternutbox.com one of the team members would be happy to help.

Thanks, Alicia, Customer Love.