Dear Customer,

We received your comment/review as we read every single comment.

I would like to begin by extending my heartfelt apology for the poor service you experienced at BloomChic. It seems our teams tried to offer the best services, but we failed this time. and we are very sorry.

We will send you an email with the refund information. Please pay attention to your inbox. Please note that sometimes, emails may land in your junk/spam folder.

Best regards,

Team BloomChic