totally disorganised - more hassle than its worth
This just doesn't work. The collection was hours late and involved a lot of calls back and forth. The delivery was the same, not same day at all but two days later, hours late and I had to wait around and delay a meeting making a load of calls back and forth. when it came to payment I was initially charged a random amount which was nearly 50% over what I owed, I asked for an invoice which was totally wrong when it came and I had to go back and challenge why I'd been charged more, charged for a same day service and not given the 'first-time discount'.
The clothes, when they came back, had been cleaned well. Everything around that was just so much more hassle than it was worth.
August 8, 2022
Unprompted review