Review of Laundrapp


Rated 1 out of 5 stars

totally disorganised - more hassle than its worth

This just doesn't work. The collection was hours late and involved a lot of calls back and forth. The delivery was the same, not same day at all but two days later, hours late and I had to wait around and delay a meeting making a load of calls back and forth. when it came to payment I was initially charged a random amount which was nearly 50% over what I owed, I asked for an invoice which was totally wrong when it came and I had to go back and challenge why I'd been charged more, charged for a same day service and not given the 'first-time discount'.
The clothes, when they came back, had been cleaned well. Everything around that was just so much more hassle than it was worth.

August 8, 2022
Unprompted review
Advertisement