Bad Customer service not reachable
After waiting endlessly I tried several times to talk to the customer service, but they didn't even consider trying to solve my problems or helping me in any way. The employee I spoke to was also very rude and not even a tiny bit cooperative. The product Lexoffice is good but if you ever have a problem with it they probably let you stand in the rain alone.
Reply from Lexware Office
Hi Kathi, I'm very sorry to hear that you were unhappy with our support. This doesn't match with our standards of responding quickly to upcoming challanges and replying to our costumers in time. Unfortunately we didn't catch up to this standard here. Please give us another chance and reach out to us regarding your request. You can also send your request directly to me, I'm sure we make up a proper solution.
Best regards
Osman @ lexoffice