The teachers (independent contractors) I have found are excellent. This review is of the company takelessons rather than for any individual teacher.

The takelessons platform is glitchy. After one such glitch that resulted in my lessons not showing up (preventing me from logging into my online classroom or even seeing my schedule of lessons), takelessons refused to even partially refund the lesson that was interrupted by the app malfunctioning. The malfunction was apparently due to some kind of reconfiguration. The phone rep said the company *was* aware that the app wasn’t working but consumers weren’t notified. The company’s rep cited policy that instructors themselves have to come up with an alternative online classroom if the takelessons classroom isn’t working, and further policy that a lesson has to be canceled in these circumstances to avoid paying for the lesson. I prepaid the lesson and was out 15 minutes (1/4 of the time), because of the app not working as it should. The company indicated that it isn’t financially responsible for that loss of my time and suggested I ask my teacher for a credit instead. In my opinion that is a very shady business practice.