Good evening,

Thank you for your recent review.
 
I’m very sorry to hear you have not received a good service from us, we do
apologise for this and can assure you this is not how we proceed to deal with
our customers.
 
I am going to pass this feedback onto the relevant team to be dealt with
internally to prevent this situation from occurring again.
 
If you require further assistance, please reach out to us on our email
cs@sportsdirect.com [cs@sportsdirect.com], our live web chat option or via our
social media accounts.
 
Again, thanks for sharing your experience with us and we hope you continue to
shop with us in the future.
 
Kind regards,
Jess