Imagine 80’s Rock Extravaganza
Imagine 80’s Rock Extravaganza - you’d be better off imagining it than wasting your money! 3 hours of live performances over 11 nights, and a “stellar lineup” of 2 DJ’s - one of whom couldn’t work his equipment and was more interested in having his photo taken than playing requests (which were ignored). The only other 80’s entertainment on board was organised by a group of fantastic passengers who were really into the 80’s theme with their funky outfits and fun loving attitude.
Imagine provided misleading if not downright untrue information relating to ports of call; Madeira had never been booked but we were told it was due to congestion in the port that we couldn’t dock. The two days in Lisbon turned into an evening (6:30pm to 2:00am) partly due to a late arrival due to a medical emergency, which could not have been foreseen. But the middle of the night departure was in complete contradiction to the publicised departure of 7:00pm in the evening - meaning any passengers who did not fancy walking around the port area of a foreign country in the dark, didn’t have the opportunity to get off the ship for 8 of the 11 days. The Imagine staff on board constantly put the blame on shortcomings down to VirginVoyages, and though there were many things wrong with the processes on board e.g. use of an app for absolutely everything, this review is about Imagine not Virgin. So as a warning to all - do not believe the adverts for musical extravaganzas offered by Imagine, and if you do decide to give them a try, keep written evidence of all communication with them - it might just help you when you get back and have to complain or get some sort of recompense. You have been warned!
Reply from Imagine Cruising UK