My experience has been nothing but great and satisfactory with this being my second time and her doing my husband for the first time Falicia not only provided quick and efficient service she also gave me comfort and the reassurance in knowing that my taxes are being prepared correctly and legally done I thank her tremendously for her professional approach and keeping me informed throughout this process and most of all always communicating with me please check her out to get your taxes done she is the best above the rest !!!