Scottish Powers management Failure to communicate
Scottish Power management refused to speak to me regarding them taking £625 for an £11.00 bill, this went on for months. I contacted the ombudsman and within two days Scottish power were on the phone. This was resolved and I got my money back plus compensation
all because of the ombudsman's intervention
Thank you
January 24, 2022
Unprompted review
Reply from Energy Ombudsman
We are glad we were able to help you get your money back and resolve the dispute! Thank you for leaving us your review!