Review of Menzis


Rated 1 out of 5 stars

Unrespectful and unprofessional

Rediculous reaction: my recovery from a big hip operation is taking long. Estimating from the doctor is between 1-2 years. After one year, still having a lot of pain and difficulty, so I still could use physiotherapy. But the standard after this operation is a year. An extention is possible. I asked both my doctor and my physiotherapist and they both recommended extention and wrote official requests to Menzis for extention. I had to set a goal for my recovery too, in the requestform. Mine is dancing: since I've been dancing my entire live, and couldn't since my hip pain started. Nor any other sport except slow biking. Hence my operation, in hopes I could one day dance and do other sports again. And being a music teacher, I want to integrate dance too. So..I put dancing as my goal. The reaction of Menzis: no extention: i should go to a dance academy if I want to dance. Really? I can't even walk or bike as I want to still, put on my socks without pain at the moment. Their reaction was absurd and rediculously unrespectful.

January 14, 2022
Unprompted review

Reply from Menzis

Good afternoon Lisette. What a shame to read that after your hip surgery you are still experiencing so much discomfort and pain and that this is hindering you in your daily life. I understand that physiotherapy is important for you then. The fact that the application for extension was rejected is a disappointment, I understand that. Why this was rejected I cannot see. You may, of course, always contact us about this. With kind regards, Brigit - Menzis

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