Absolutely shocking service, reading everyone else's review echoes what's happening to me. I've been with Barclays and had their tech pack for some time why would Barclays want to be affiliated with this insurance broker is beyond me. All they are doing is painting Barclay's in a bad light.

I've tried to log a complaint with Likewize they didn't want to log my complaint,
I've now logged a complaint with Barclays directly also as this is bad customer service and simply not good enough.

My phone is broken I've asked for a replacement with now I've been told we need to try and repair first, ok I accept that but they want me to take time off work to accommodate their engineering assessing my phone at my house. The only appointment available is Christmas Eve if the phone is non repairable God know when I'll receive a new one.


Avid avid avid.

Updates to follow