Not great
Not great. We now have a water taste issue, which is either a problem with the supply that the filter is not removing or a problem with the filter itself. Unimpressed. Fitting instructions were provided, but nothing about the longevity of the filter (on enquiry, 6 months). Basically, "could do better" - actually, quite a lot better.
Reply from UK Water Filters
Hello Geoff
Sorry to hear that.
These are identical cartridges to the ones you bought in 2017 so I'm not sure why there's a change.
They are very high quality - made with top grade certified carbon - and will certainly last six months.
I'm puzzled by what you say re the taste because even if there's a significant issue with the incoming water, the filter should greatly improve the taste.
I'm wondering if the cartridge has been installed correctly. Or whether there's a similar easily corrected issue.
We will call you on Monday to check this.
Repeated apologies for the issue.
Best wishes
Ed