I ordered a item from amazon. Item came damaged and I wanted to return it. It's third party seller who is selling on amazon and he don't have prepaid return label. So it would cost me 50€ to return it, on a item I paid 53€.

I write the seller and gets no answer. I contact amazon customer service and they promised me they will issue a refund.

Today I get a message please send the package back to the seller. I would like to send it back but I haven't received a prepaid return label.

amazon buyer protection is a joke and their promises means nothing. You as a buyer will be stuck with a defective/ damaged item even though it's the sellers fault.

Ebay buyer protection is much better. Well I have used a lot of money on amazon and now Im closing my account.

Bye amazon and thanks for screwing over your customers.

Update:
After Numerous emails and phone calls. Amazon solved the issue for me. therefore I will give them three stars