Update dated 20 April 2022
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In a belated answer to WBAC's question, I suggest it reads its own terms and conditions, in particular section 9 relating to methods and timing of sellers receiving payment from WBAC for a vehicle on the same day for an additional fee, and compare this with its own software which in my presence at the WBAC portakabin automatically prevented its agent from proceeding to the 'same day payment' option - despite my offer to pay the additional fee. WBAC thereby knowingly and deliberately acted contrary to section 9 of its own terms and conditions. In light of this, I considered the question posed by WBAC as not serious and intended merely to question my integrity.


The T&Cs (section 9) of WBAC states that for an additional £29.75 a seller can choose to get paid by online Faster Payment and receive it no later than within 2 hours of agreeing to sell my car to it. In my case this was not honoured by WBAC, and no reason was given, other than ‘that’s what the computer says’. So I was dealing with a computer. Despite this I was encouraged by WBAC staff to leave a £20,000+ value asset at its mobile tiny 6 x 4 foot portakabin, and await payment in the following days. Yeah right! Try that on any dealer when buying a car: nothing will be handed over to you unless and until you have made full payment upfront.