WDC acts as the agent who collects vehicles sold through the Motorway online broker route. While the sale to a buyer (through Motorway) can be agreed within minutes, unfortunately it can take WDC up to 10 days to arrange physical collection of the vehicle, thus delaying the entire process for buyer and seller. I tried several times to phone WDC to enquire the day before as well as on the day of collection, but their line went dead each time. When I emailed, I merely received a template response. This needs improvement, though I accept that my experience may have reflected general staff shortages due to COVID.