Collection
SECOND TIME having to use trustpilot to get a response from ParcelABC.
It appears I have been one of the clients out of 4k to get the worst service there is from a company. I am also one of them having to now fight to get my money back. UNFORTUNATELY for them my bank has taken over and will be taking further action against this company.
Hello
Ref ESGB-769164618
I too am awaiting a collection but they haven't turned up. Do you know when my courier will arrive?
This seems to be the only place you reply.
Phone number not correct. No reply yo email.
Thank you for the reply. I await collection and delivery of my parcel.
Reply from ParcelABC - courier service
Dear Customer,
Thank you for your review. Please be kindly advised that our working hours are from 8 AM to 5 PM of CEST. As we have checked in our system, you have written us in the evening and that is why, we could not answer immediately. Please be also informed that the request regarding the collection of your shipment has been sent to provider. We kindly remind that in order to get better communication you can always contact us directly via the email indicated: support1@parcelabc.com
Kind regards,
Parcel ABC Team