Outfits too big but good customer service
I ordered two Halloween outfits for my 4 week old but they were far too big for her and knew they’d still be too big for her in 4 weeks at Halloween time. I contacted customer services (Casseylene) who arranged a refund for me. I’ve still given 5 stars as although the outfits didn’t fit, I found the customer service to be really good as had a reply about arranging the return/refund within a few hours of contacting them. Delivery was also quite quick.
October 2, 2021
Unprompted review