Awful customer service
Awful customer service. Ordered outdoor furniture and being said cover material is waterproof, pillows are weaterproof and could stay outdoor all year. After this winter I found all covers and pillows covered in black mold. They refused to replace pillows, because there was a small note on the instruction leaflet "pillows are better keep inside during winter". OK, missed that (but again, on website it is stated - can be outdoor all year round), asked to replace the cover, because it must stay outside (stated on the same leaflet). After months of waiting (not in stock) their customer service told me it is back in stock and can be shipped for 200 pounds! I would not recommend this company to anyone.
August 3, 2021
Unprompted review