The notification that my order was on…
The notification that my order was on its way was confusing.
When 'Tracked', the delivery courier said it had been delivered. It hadn't!
A phone call to Complete Care enabled me to discovered they had missed off a vital part of my address when labelling my parcel.
A second phone call to them enabled me to discover my parcel was being returned to them!
I did eventually get my parcel.
Reply from Complete Care Shop
Good Morning Pam,
Thank you for your review. I am sorry to hear that the delivery times were a bit longer than expected due to an incomplete address..
We are always working diligently to improve delivery timescales and expectations where possible and we will ensure that your feedback is taken into account to help us look at any improvements which can be made.
If we can help further please do get back in touch.
Kind Regards
Sheila
Complete Care Shop