Everybody paying a different price ok for new customers existing customers just set up to pay more NO customer loyalty.
July 14, 2021
Reply from Virgin Media
Hi Paul,
Thanks for taking the time to leave a review although I am sorry to hear you feel this way.
From time to time, we have special offers and promotions to welcome new customers on board. When this offer ends, the package price will revert to the standard package price for the bundle.
Although they may not always be available to existing customers, that doesn't mean that you miss out once you've joined us. We often have offers and special deals on our services, or one-off promotions to make sure you carry on getting the value you'd expect
We're always happy to review your package and cost to help find one that best suits your needs and budget - this doesn't always mean a downgrade! If you want to chat with us, please feel free to call on 150/03454541111 or pop us a text on 0753 305 1809