I bought the heelease a week or so after developing a recurrence of painful plantar fasciitis. I used it per the instructions and also iced my heel, gave up my daily hour’s walk and ditched the flip flops. So, did everything you are supposed to do. My PF has now significantly eased and I am no longer in pain. How much this is down to heelease I cannot say, but I’m certainly a happy punter. The gadget is easy to use and painless and it arrived within a few days of ordering.