Uncertain times means changing rules. Our Amber destination holiday company shifted our departure airport to LGW, which didn't work for us, so we booked to go to a Green destination.

Up to then - everything clockwork - booking test; explanation; payment and testing and kits on time - excellent.

After change - changing to a GREEN package not possible, as chronomics didn't answer emails or calls.

We are pretty broad-shouldered, so not complaining. I guess with so much demand, chronomics just have to prioritise.

Price of tests competitive, but still extremely punitive if there's more than two travelling.