Very disappointing….
Really disappointed with my experience of this company. Ordered a 6 seater garden dining set online on 2 June for delivery by 11 June. Despite several emails and text messages confirming that the order was on track and would be delivered on time (including yesterday), I then received an email out of the blue last night abruptly cancelling the order. No explanation or any kind of apology just a cancellation and confirmation of refund within 5 days. I am now left with scrambling around for a new dining set for guests arriving on Monday. If I had known they wouldn’t be able to fulfil the order, I would have ordered from a different retailer in the first place.
June 9, 2021
Unprompted review