Wireless in-ear monitor same low quality as other SubZero kit
I've bought several wireless devices from Gear4Music. All of them have been disappointing, with poor reception, distorted sound and unexpected drop-outs. The in-ear monitor I bought most recently, and have only just had the opportunity to use (no gigs since last August, when I bought it) is perhaps the worst. The sound in one ear is distorted, and the sound in the other ear non-existent. I would advise potential buyers to steer clear of ANY SubZero kit, as the name tells you all you need to know about the quality.
Reply from Gear4music.com
Thank you for your review.
We are very sorry to hear of this issue.
It doesn't seem that you've gotten in touch with us to advise us of this.
We kindly ask you to do this at your earliest convenience at our customer service line 0330 365 4444 or via email at info@gear4music.com so we can resolve this issue for you.
We offer a 30 day money back guarantee should you feel any item purchased from us does not meet your expectations.
Our customer service team are here to resolve any issue that you might encounter over the course of your shopping experience.
We would never wish for a customer to feel that they had made the wrong choice after placing an order with us.
Please accept our sincerest apologies for any inconvenience this may have caused.
Kind regards,
Gear4music