worst experience ever exchange from zil…
worst experience ever exchange from zil to LTC more then 11 hours shame
unstaked pending zill waiting now 17 days for my Zill from unstaking
my friend mentioned someone stolen soul tokens from his wallet
atomic wallet your the SH...
there is no way you can beat Coinomi wallet with way you treat your customers
excuses that oour partner exchange is longer then normal
you must be joking you looking for fools then look on your side of company workers and not people from outsdide world who have 6 7 years of experience in exchanging assets
3rd Thing AWC token i never recieved not even once i did my first exchange i do more exchanges on basis and still i have screen shots saying in my wallet what cashback on AWC i recive and i never recive it
your support is waste of dump garbage no way im giving this wallet any good reviews
worst service ever dum excuses and inprofesionality to maximum level of dissatisfaction
im waiting for my money and dumping your wallet to trash
Reply from Atomic Wallet
Hi there!
We understand this can be frustrating. We are sorry to see you were not satisfied with our support. Not in any way was our intention to come as uncaring. Now we are heavily overloaded at the moment and reply time is increased.
Our partners are doing their best to process all exchanges faster. All exchanges will be completed. Such problems can appear due to overloaded blockchain or low network fee. Such problems can appear due to overloaded blockchain or low network fee. If you set the network fee too low and the network will be overloaded, your transaction can remain unconfirmed for a long time.
As for AWC, you can check whether you have received any membership reward. You need click on the AWC with the yellow icon, copy your receive address and browse it through your transaction history on the block explorer.
Also you can always do the key transfer procedure to another wallet and manage your funds from there.
PA