Update to my complaint about TMO &…
Update to my complaint about TMO & Skoda
I see that someone at TMO has been given the unenviable task of trying to rectify its appalling image by suddenly feigning a template response to unending consumer criticism. I suggest to ignore TMO’s feigned responses and issue county court claims if you have a strong case and an independent report behind you.
Reply from The Motor Ombudsman
Hi Danny,
We’re sorry to read a second one star review from you. We work hard to ensure that our outcomes are fair and reasonable, and our process allows the opportunity for an outcome to be reviewed by an Ombudsman if you disagree with the decision, alongside any additional points. We believe this process works well, and we’re sorry that you weren’t more satisfied with the service we provided to resolve your dispute.
Best wishes
The Motor Ombudsman