Following my last review
Following my last review. I was told the principal would contact me to resolve me issue/concern. It's been over a week and I still haven't spoken to him.. He called me twice, both at inconvenient times. That is not how you operate a prestige business! You message/email to arrange a convenient time for both parties not just keep trying when you remember and hope it'll all be ok! This has confirmed my fear of going there for my service. Once you get the business you couldn't really careless about after service or sales. Merc are going to have to really do something special for me to reconsider!
I was going to go there for a car on motability, but with this kind of shoddy service I best stay away. I'm not sure how the principal got the job but I'm sure I could help. I'm unemployed at the moment and have been in sales. I'm sure I could have handled this much better!!!
I would stay away from this brand of Mercedes!!
Tut tut tut.... Disappointing to say the least...
Reply from LSH Auto UK