Well it the same old with big companies they say they care about customers/care. But in my case this is totally untrue and unfounded and on a few occasions. I've sent emails about certain products good and bad but I get nothing absolutely nothing from them. I might b just one customer 4 them but I should still get the best customer service and I don't. It's all about the money and share holders 4 them as I go to my local branch in Bridgwater Somerset. And I spend a lot of money well I think so anyway but I have noticed now that the items r getting alot smaller but almost stay the same price. And they say they make it cheap and good shopping at aldis absolutely a bull of crap 4 me in my opinion. I buy there bread within a week it goes off, the same with the milk, and with the orange and apple juice even though I put it in my fridge and it has a long sell by date. It goes off and all cloudy in the apple and apple juice. In my opinion they r cutting corners just to keep the customers? And don't care one bit about the quality of products the customer gets in there stores. And don't get me on the crisps it's hardly worth buying them it wouldnt satisfy a rat? Let a line a human it's borderline pathetic what the customer gets in the crisp packets now. And they almost taste that they r at the end of there sell by date hardly any crunch just a bit out of date. And the new lidls have a self tills so the customer can do it themselves and move on quickly. Aldis didn't do this in the new store in Bridgwater and they definitely missed a trick on that one. But yet again did they think of the customer I think not and then u can go in the day and the shelves r half empty. But u feel so awkward if u as a member of staff as they look so fed up and tired. It's seems to much 4 them to help u the customer. But then aldis get the staff 2 do 2 jobs 4 one wage I wouldn't expect anything different from a German company.